How to Start a Digital Marketing Agency

Many people ask me how I started my digital marketing agency. The good news is that my story can easily become your story if you love marketing and want to launch your own agency. Those who are most successful in this business are individuals who have a passion for what they do, from web design to paid search advertising, and helping customers.

“Bloom from where you’re planted,” said Saint Francis de Sales in the 15th century – and he was right. It’s very easy to look at what others and doing and get caught up with where YOU should be. But the reality is that we are each of us is unique and has a unique path.

Starting a digital marketing agency while working full time

I’m a big believer in the crawl, walk, run methodology. You might win games hitting home runs but championships are made of consistent singles, doubles, and triples. Said another way, start building your business with some project work. Become a freelancer who takes on small projects even while you’re working full-time. Although Instagram is littered with people who quit their job and made a million dollars overnight, it’s a fallacy for the masses.

Once you’ve started to do some work on the side, it’s time to start thinking about the type of digital marketing agency you’d like to create? There are 3 essential steps that you should consider before starting your own agency.

Step 1: What will be the focus of your Agency?

A mistake that many people make at the very start of their planning is trying to be all things to all people. It’s a fool’s errand. Without a clear focus, you will be unable to differentiate yourself and find it incredibly challenging to market yourself effectively.

Focus can mean a lot of different things so let’s get pretty specific. You should decide who your audience will be for starters – business to business, consumer, or specific industries. Once you know who your audience is, the group that you want to serve, you can move on to focus on the types of services you will provide.

Think about the services you’re comfortable offering. For example, some agencies do nothing but content creation. They focus on blog writing or website copy. Others do nothing but paid search advertising or SEO. A number of agencies will group similar services and other a set of solutions. A good example of this would be website development companies that offer the design, development, and hosting of websites.

The last option to consider is creating a full-service agency. A full service digital marketing agency will often provide digital marketing strategy, website development, paid search, organic search (SEO), copywriting, and other solutions that meet their client’s needs.

Step 2: How do you want your Agency to function?

Can you imagine a day when you are no longer at your full-time job and instead, running your own digital marketing agency? What does that look like? Do you have employees or is it just you? Are your employees all going into a share office or working remotely? How will you interact with your team in the U.S. or abroad?

It’s important to consider how your agency will function so you can start to plan using your current freelance business. A good example is storing all of your documents on Google Drive so that when you have a team, they’ll be able to access important documents. You may also want to get comfortable using collaboration software like Slack or Messenger to help improve communication among all those on your team.

Finally, consider how you’ll manage those you rely on to deliver your services. If it’s you alone, what will happen when you go on vacation or fall ill? If you’re working with a team, how often will you communicate with them and in what capacity? The more you start thinking about the ins and outs of building a business, the better off you’ll be when that day finally comes.

Step 3: Identify Your Key Milestones

Although the realization that you want to start your own digital marketing agency may have happened overnight, getting there will take a little longer. One way to move closer to your goal is by writing down key milestones. Think about how you might transition from where you are to where you want to be. Think of critical steps like:

  • Registering your business
  • Building a website
  • Earning 70% of your salary via freelance projects

Once you’ve created your milestones, put specific dates next to each one and post them in a place you see each and every day. By staying focused, you’ll start to move in the direction of your goals.

Starting your own digital marketing agency may not be easy but it’s attainable. My agency, Big Fin SEO has been in business for 10 years and is helping hundreds of clients look good online. As is the case with any business, give yourself a reasonable timeline to establish your business and realize that you don’t have to do it alone. There are plenty of resources and groups that can help you get there. One of my favorites is the Freelancer Profit System group on Facebook which is a collection of freelancers working together to solve some of their greatest challenges. Be patient with yourself and go for it!

About the Author

Michael Fleischner is the Founder of Big Fin SEO, entrepreneur, and speaker. He has been leading marketing organizations for 20 years and has appeared on the TODAY Show, ABC World News, and Bloomberg Radio. To learn more, visit Michael Fleischner’s Linkedin Profile.

Corine RCorine R.
SEO

What do you do at Big Fin SEO?

At Big Fin SEO, I work behind the scenes to help our clients’ websites sail smoothly and rank higher. From deep-dive technical SEO audits and onsite optimizations to strategic keyword mapping, I make sure everything’s shipshape. I also lead our link acquisition efforts to help boost domain authority and increase organic visibility so our clients stay ahead of the current.

What do you like about working at Big Fin SEO?

I really enjoy the collaborative vibe and the chance to make a measurable impact on our clients’ growth. It’s rewarding to be part of a tight-knit crew that values both smart strategy and solid execution and where every win feels like a team victory.

When you go to the beach, what do you love to do?

I love walking along the shore collecting shells, soaking in the sound of the waves, and watching the sunset. It’s the perfect reset.

Laura ALaura A.
Executive Director

What do you do at Big Fin SEO?

As Executive Director at Big Fin SEO, I’m the one making sure the ship runs smoothly. I support our account managers in delivering standout results for clients, assist with day-to-day operations, and help keep everything sailing in the right direction. My role touches nearly every part of the business ensuring we stay efficient, effective, and ready to ride the next wave of growth.

What do you like about working at Big Fin SEO?

The people, hands down. Our crew is smart, supportive, and genuinely fun to work with and the same goes for our clients. Big Fin SEO is the kind of place where collaboration, flexibility, and good vibes come naturally. It makes every day feel purposeful (and just a little bit fun, too).

When you go to the beach, what do you love to do?

The beach is my favorite place; it energizes me. When I go, I love to lay in my favorite chair and watch the ocean while my daughter builds sand castles at my feet. Then as a family, we walk the shore to collect shells.

Michael FMichael F.
Founder & CEO

What do you do at Big Fin SEO?

As Captain and CEO at Big Fin SEO, I navigate our skilled crew through the ever-changing tide of digital marketing solutions. My role involves charting a strategic course, anchoring solid client relationships, and ensuring we stay ahead of industry currents to reel in outstanding results.

What do you like about working at Big Fin SEO?

What I enjoy most about Big Fin SEO is our vibrant, collaborative crew. It’s rewarding to see our combined efforts help businesses ride the waves of online growth – helping them make a lasting impact. Watching our clients elevate their online visibility, expand their reach, and net significant revenue through the strategies we deploy is deeply gratifying.

When you go to the beach, what do you love to do?

At the beach, I love to explore the shoreline, relax under the sun, and dive into a captivating book. I’m always on the lookout for fresh inspiration particularly anything that resonates with our shark-inspired branding or reminds me of adventures on the open sea!