Your Next AI Marketing Tool Might Be a Workflow, Not Another App

Every week, another AI tool promises to transform marketing. It might write better content, analyze campaigns, produce videos, or automate reporting.

Some of these tools are genuinely useful. But there’s a question I think marketing leaders should be asking more often: Are we building better processes, or are we simply collecting more software?

A recent development in AI agents offers an interesting perspective.

On October 22, 2026, Anthropic announced that it was donating its Agent Skills standard to the Agentic AI Foundation. Agent Skills provide a structured way to give AI systems specialized instructions, reference materials, and procedures for completing particular tasks.

The larger idea is straightforward. Instead of explaining the same process to an AI assistant every time, organizations can document the process and make it reusable.

What reusable AI workflows could mean for marketing teams

For marketing teams, that opens up some practical possibilities.

Consider a monthly SEO audit. The process might involve checking technical issues, reviewing rankings, identifying content gaps, comparing competitors, and producing prioritized recommendations.

A properly designed AI workflow could help collect information, organize findings, draft explanations, and prepare a report for review.

Or consider paid advertising. An AI-assisted workflow could review campaign metrics, flag unusual changes, and prepare recommendations without automatically adjusting a client’s budget.

The distinction is important. Automation should reduce repetitive work without eliminating accountability.

Document the process before automating it

There’s also an operational benefit. When processes are documented clearly, teams become less dependent on individual employees remembering every step. Workflows become easier to review, improve, and potentially reuse across different AI platforms.

That doesn’t mean every workflow will operate identically across every system, or that a documented skill guarantees accurate output. Data access, permissions, testing, and human oversight still matter.

My view is that the real opportunity for agencies isn’t to become experts in every new AI product. It’s to become better at identifying the repeatable work inside their businesses and deciding which parts can be handled reliably by AI.

The best AI implementation might not be the one with the most impressive demonstration.

It might be the one that quietly gives your team several hours back each week, while improving consistency and keeping experienced marketers in control.

What is one repetitive marketing task your team performs every week that could benefit from a documented AI workflow?

Michael Fleischner

Michael Fleischner is a marketing strategist, entrepreneur, author, and TEDx speaker with more than 20 years of experience helping businesses grow. As Founder and CEO of Big Fin SEO, he advises small and midsize businesses on marketing strategy, SEO, paid advertising, customer acquisition, and Generative Engine Optimization (GEO).

Michael works directly with business owners and leadership teams through half-day marketing strategy intensives, full-day workshops, and ongoing strategic advisory engagements, including fractional CMO support.

He is the author of SEO Made Simple and The 7 Figure Freelancer, and has served in national leadership roles with the American Marketing Association.

Learn more about Michael at https://michaelfleischnermedia.com or explore his marketing strategy services at https://bigfinseo.com/marketing-strategy/.

Corine RigbyCorine Rigby
SEO Specialist

Corine Rigby is the technical heart of Big Fin SEO’s search engine optimization practice. From deep-dive audits to link acquisition strategy, Corine brings precision and insight to every project, helping clients rank higher and stay visible in an ever-changing search landscape.

What do you do at Big Fin SEO?

At Big Fin SEO, I work behind the scenes to help our clients’ websites sail smoothly and rank higher. From deep-dive technical SEO audits and onsite optimizations to strategic keyword mapping, I make sure everything’s shipshape. I also lead our link acquisition efforts to help boost domain authority and increase organic visibility, so our clients stay ahead of the current.

What do you like about working at Big Fin SEO?

I really enjoy the collaborative vibe and the chance to make a measurable impact on our clients’ growth. It’s rewarding to be part of a tight-knit crew that values both smart strategy and solid execution, and where every win feels like a team victory.

When you go to the beach, what do you love to do?

I love walking along the shore collecting shells, soaking in the sound of the waves, and watching the sunset. It’s the perfect reset.

Laura AyresLaura Ayres
Chief of Operations

Laura Ayres is the operational backbone of Big Fin SEO, ensuring that every client engagement runs on time, on budget, and above expectations. As Chief of Operations, she oversees the day-to-day functions of the agency, supports account managers in delivering standout results, and keeps the entire crew aligned and moving in the same direction.

Before joining Big Fin SEO, Laura served as Executive Director at The CIO Initiative, a leadership organization dedicated to advancing senior technology executives. She held that role for nearly six years across two tenures, developing deep expertise in organizational operations, stakeholder management, and executive-level program delivery.

Background

  • Chief of Operations, Big Fin SEO (current)
  • Executive Director, The CIO Initiative (2018–2021, 2023–2025)
  • Experienced in operations leadership, account management, and team development

LinkedIn Profile


What do you do at Big Fin SEO?

As Chief of Operations at Big Fin SEO, I’m the one making sure the ship runs smoothly. I support our account managers in delivering standout results for clients, assist with day-to-day operations, and help keep everything sailing in the right direction. My role touches nearly every part of the business, ensuring we stay efficient, effective, and ready to ride the next wave of growth.

What do you like about working at Big Fin SEO?

The people, hands down. Our crew is smart, supportive, and genuinely fun to work with, and the same goes for our clients. Big Fin SEO is the kind of place where collaboration, flexibility, and good vibes come naturally. It makes every day feel purposeful (and just a little bit fun, too).

When you go to the beach, what do you love to do?

The beach is my favorite place; it energizes me. When I go, I love to lay in my favorite chair and watch the ocean while my daughter builds sand castles at my feet. Then as a family, we walk the shore to collect shells.

Michael FleischnerMichael Fleischner
Founder & CEO

Michael Fleischner is a digital marketing entrepreneur with more than two decades of experience helping businesses grow their online visibility. He founded Big Fin SEO in 2014 after seeing firsthand that agencies were being asked to deliver services they could not staff, and businesses were being sold SEO programs that produced reports but not results.

Today, Big Fin operates as a white-label GEO and SEO fulfillment partner for marketing agencies nationwide, helping over 1,000 brands achieve measurable search visibility without building internal teams. Michael leads strategy across the agency’s GEO, SEO, paid search, and website development programs.

Credentials & Recognition

  • TEDx Speaker, “The Freelance Journey”
  • Author of SEO Made Simple, The 7 Figure Freelancer, Local Marketing Made Simple, and Blogging Made Simple
  • Featured on the TODAY Show and in USA Today
  • President, American Marketing Association Professional Chapters Council (2022–2023), representing 15,000+ marketers across 70+ chapters
  • Executive Producer, “The Strange” (feature film)
  • Founder, CapitalQuest AI

LinkedIn Profile  |  Media Kit


What do you do at Big Fin SEO?

As Captain and CEO at Big Fin SEO, I navigate our skilled crew through the ever-changing tide of digital marketing solutions. My role involves charting a strategic course, anchoring solid client relationships, and ensuring we stay ahead of industry currents to reel in outstanding results.

What do you like about working at Big Fin SEO?

What I enjoy most about Big Fin SEO is our vibrant, collaborative crew. It’s rewarding to see our combined efforts help businesses ride the waves of online growth, helping them make a lasting impact. Watching our clients elevate their online visibility, expand their reach, and net significant revenue through the strategies we deploy is deeply gratifying.

When you go to the beach, what do you love to do?

At the beach, I love to explore the shoreline, relax under the sun, and dive into a captivating book. I’m always on the lookout for fresh inspiration, particularly anything that resonates with our shark-inspired branding or reminds me of adventures on the open sea!